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I need patience. My work laptop has been horribly temperamental, and the current plan to is to re-attempt the same repair they tried last time (which didn't work), and it doesn't even make logical sense. So tomorrow, I get to attempt to explain this to the IT guy. The only thing in my favor? It's a whole lot more fun (and effective) to yell at an IT guy in person than over the phone. I just hope I manage to present myself as a coherent, rational adult and not a tempertantruming snot.
